FTO disposed of 892 complaints in FY 2017, 772 upto June 2018

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From Business Correspondent

ISLAMABAD: Advisor Federal Tax Ombudsman Tariq Ahad Nawaz yesterday said that FTO had received 1,022 complaints during last financial year and out of which 892 were resolved, where in current financial year by June, 2018 901 complaints were received out of which 772 were disposed off.

Addressing the business community at Islamabad Chamber of Commerce & Industry, he informed that out of 583 complaints, 457 were decided in favor where as only 126 against, which showed the vital role of FTO in addressing the genuine grievances of tax complainants.

He assured the business community for resolving their tax complaints to provide speedy and expeditious relief to the citizens by redressing their grievances and to promote good governance and stressed the business community to take benefit of the services of FTO for address their tax grievances.

Tariq Ahad Nawaz said that FTO has developed a very simple complaint filing procedure as any aggrieved person could file complaint personally or through courier service, email, online and fax.

He said all the complaints were promptly acknowledged by the FTO Head Quarters or its

Regional Offices received online, email, by courier service or by hand and asked business community to give their suggestions to further streamline the complaint. Speaking on the occasion, Sheikh Amir Waheed, President, ICCI said that for improving tax revenue, development of an easy and simple taxation system was the need of the hour.

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